Legacy

Over time, products and services go through a natural lifecycle and eventually reach their end of life (EOL). Some of the reasons for this include the availability of newer, more functionally rich products, enhancements to the product or service and market demands. When a Dell SonicWALL product reaches EOL, Dell SonicWALL may choose to discontinue the sale or support of the product or service. At each stage throughout the product lifecycle process, Dell SonicWALL will provide information as the milestones are reached. Our approach to product lifecycle management includes five post-release phases, Last Day Order (LDO), Active Retirement Mode (ARM), Last Day Order for 1-Year Support, Limited Retirement Mode (LRM) and End of Support (EOS). This information is designed to customers better manage the end-of-life transition and understand how Dell SonicWALL can assist the migration to current Dell SonicWALL products and services.

Policies and Guidelines

  1. Dell SonicWALL will, as a general rule, provide 45-day advanced notification of a product’s Last Day Order date. See the Last Day Order description below for additional information.
  2. Hardware warranty will be available for a period of up to five years from the Last Day Order date. Dell SonicWALL will replace defective products in accordance with our Return Materials Authorization policy.
  3. Software and firmware support will be available for a period of up to five years from the Last Day Order date subject to the Active Retirement Mode and Limited Retirement Mode phase descriptions below. Please note, it may be necessary to upgrade the software or firmware on the product to correct a reported issue.
  4. Continuous active support is required on each product to receive support through the end-of-life period. Please contact your local Dell SonicWALL reseller if you have questions concerning your Dell SonicWALL product and its support status.
  5. For Dell SonicWALL CDP Series products and those products that were transitioned to Active Retirement Mode prior to August 6, 2013, Dell SonicWALL provides software/firmware and hardware support for up to three years from the Last Day Order date.

ModelLast Order DayARM BeginARM End1 Year LDOLRM BeginLRM EndEnd of Support
105W* 9/10/2015 9/11/2015 9/10/2017 9/10/2019 9/11/2017 9/10/2020 9/11/2020
205W* 8/5/2015 8/6/2015 8/5/2017 8/5/2019 8/6/2017 8/5/2020 8/6/2020
215 7/31/2015 8/1/2015 7/31/2017 7/31/2019 8/1/2017 7/31/2020 8/1/2020
105 7/28/2015 9/27/2015 7/28/2017 7/28/2019 7/29/2017 7/28/2020 7/29/2020
205 6/30/2015 7/1/2015 6/30/2017 6/30/2019 7/1/2017 6/30/2020 7/1/2020
200 1/14/2013 1/15/2013 1/14/2015 1/13/2017 1/15/2015 1/12/2018 1/13/2018
200W 1/14/2013 1/15/2013 1/14/2015 1/13/2017 1/15/2015 1/12/2018 1/13/2018
100W 11/16/2012 11/17/2012 11/16/2014 11/15/2016 11/17/2014 11/14/2017 11/17/2017
100 11/16/2012 11/17/2012 11/16/2014 11/15/2016 11/17/2014 11/14/2017 11/17/2017
210 5/31/2012 6/1/2012 5/31/2014 5/30/2016 6/1/2014 5/29/2017 5/30/2017
210W 5/31/2012 6/1/2012 5/31/2014 5/30/2016 6/1/2014 5/29/2017 5/30/2017
180W 6/30/2010 7/1/2010 6/30/2011 6/30/2013 7/1/2011 6/30/2014 7/1/2014
180 6/30/2010 7/1/2010 6/30/2011 6/30/2013 7/1/2011 6/30/2014 7/1/2014
190W 7/9/2009 7/10/2009 6/30/2011 6/30/2013 7/1/2011 6/30/2014 7/1/2014
190 7/9/2009 7/10/2009 6/30/2011 6/30/2013 7/1/2011 6/30/2014 7/1/2014
170 SP 12/31/2008 1/1/2009 6/30/2011 6/30/2012 7/1/2011 6/30/2013 7/1/2013
150W 12/31/2008 1/1/2009 6/30/2011 6/30/2012 7/1/2011 6/30/2013 7/1/2013
150 12/31/2008 1/1/2009 6/30/2011 6/30/2012 7/1/2011 6/30/2013 7/1/2013
170W 6/30/2007 7/1/2007 6/30/2011 6/30/2012 7/1/2011 6/30/2013 7/1/2013
170 6/30/2007 7/1/2007 6/30/2011 6/30/2012 7/1/2011 6/30/2013 7/1/2013


ModelLast Order DayARM BeginARM End1 Year LDOLRM BeginLRM EndEnd of Support
220W* 8/15/2015 8/16/2015 8/15/2017 8/15/2019 8/16/2017 8/15/2020 9/16/2020
250M* 8/30/2015 8/31/2015 8/30/2017 8/30/2019 8/31/2017 8/30/2020 8/31/2020
220 8/15/2015 8/16/2015 8/15/2017 8/15/2019 8/16/2017 8/15/2020 9/16/2020
2400 4/1/2014 5/1/2014 4/30/2016 4/30/2018 5/1/2016 4/30/2019 5/1/2019
2400MX 4/1/2012 5/1/2012 4/30/2014 4/30/2018 5/1/2014 4/30/2019 5/1/2019
3500 5/20/2013 6/1/2013 5/31/2015 5/19/2017 6/1/2015 5/18/2018 5/19/2018
4500 5/16/2013 5/14/2013 5/31/2015 5/15/2017 6/1/2015 5/14/2018 5/15/2018
5000 5/13/2013 4/13/2013 5/31/2015 5/12/2017 6/1/2015 5/11/2018 5/12/2018
240 4/30/2012 5/1/2012 4/30/2014 4/29/2016 5/1/2014 4/28/2017 4/29/2017