Silver Support

More than a traditional, break-fix service, Dell SonicWALL Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades, plus expert technical assistance and hardware replacement to keep your Dell SonicWALL solution performing optimally.

Available in one-, two- and three-year agreements, Dell SonicWALL Dynamic Support services include:

  • Chat/email/web/telephone support. For technical assistance
  • Software/firmware updates. For all software and firmware updates and upgrades
  • Hardware replacement. Advanced exchange for replacement of defective hardware
  • Support tools. Access to Dell SonicWALL's electronic support tools

Dynamic Support 24x7 provides technical assistance 24/365, while Dynamic Support 8x5 provides technical assistance during local business hours, 8:00 am – 5:00 pm Monday through Friday, excluding holidays. Chat support is available 6:00 am – 6:00 pm Pacific Time Monday through Friday for firewall customers in North America.

8:00 am - 5:00 pm local time is defined as follows:

  • In North America: 8:00 am - 5:00 pm local time in the region where the product is registered
  • In Latin America: 8:00 am - 5:00 pm local time in the country where the product is registered
  • In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1 in the country where the product is registered
  • In Asia Pacific: 8:00 am - 5:00 pm local time in the country where the product is registered
  • In Japan: 5:00 pm - 2:00 am UTC/GMT

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  • 24X7 Support For NSA 2600 3Yr

    Silver Support 24x7 for NSA 2600 (3 Yr) Learn More
    Excl. Tax: AU $1,686.00 Incl. Tax: AU $1,854.60


    SKU: 01-SSC-4316

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 2600 2Yr

    Silver Support 24x7 for NSA 2600 (2 Yr) Learn More
    Excl. Tax: AU $1,194.00 Incl. Tax: AU $1,313.40


    SKU: 01-SSC-4315

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 2600 1Yr

    Silver Support 24x7 for NSA 2600 (1 Yr) Learn More
    Excl. Tax: AU $701.00 Incl. Tax: AU $771.10


    SKU: 01-SSC-4314

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 4600 3Yr

    Silver 24x7 Support for NSA 4600 (3 Yr) Learn More
    Excl. Tax: AU $4,755.00 Incl. Tax: AU $5,230.50


    SKU: 01-SSC-4292

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 4600 2Yr

    Silver 24x7 Support for NSA 4600 (2 Yr) Learn More
    Excl. Tax: AU $3,369.00 Incl. Tax: AU $3,705.90


    SKU: 01-SSC-4291

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 4600 1Yr

    Silver 24x7 Support for NSA 4600 (1 Yr) Learn More
    Excl. Tax: AU $1,981.00 Incl. Tax: AU $2,179.10


    SKU: 01-SSC-4290

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 3600 3Yr

    Silver 24x7 Support for NSA 3600 (3 Yr) Learn More
    Excl. Tax: AU $3,395.00 Incl. Tax: AU $3,734.50


    SKU: 01-SSC-4304

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 3600 2Yr

    Silver 24x7 Support for NSA 3600 (2 Yr) Learn More
    Excl. Tax: AU $2,404.00 Incl. Tax: AU $2,644.40


    SKU: 01-SSC-4303

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 3600 1Yr

    Silver 24x7 Support for NSA 3600 (1 Yr) Learn More
    Excl. Tax: AU $1,415.00 Incl. Tax: AU $1,556.50


    SKU: 01-SSC-4302

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

  • 24X7 Support For NSA 4600 4Yr

    Silver 24X7 Support For NSA 4600 (4 Yr) Learn More
    Excl. Tax: AU $6,341.00 Incl. Tax: AU $6,975.10


    SKU: 01-SSC-4293

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 15/08/2020

Items 1 to 10 of 15 total

per page

Page:
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