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TZ Series


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Dynamic Support

Dell SonicWALL Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year-round 24x7, depending on your needs.

Available in one-, two- and three-year agreements, Dell SonicWALL Dynamic Support services include:

  • Chat/email/web/telephone support. For technical assistance
  • Software/firmware updates. For all software and firmware updates and upgrades
  • Hardware replacement. Advanced exchange for replacement of defective hardware
  • Support tools. Access to Dell SonicWALL's electronic support tools

Dynamic Support 24x7 provides technical assistance 24/365, while Dynamic Support 8x5 provides technical assistance during local business hours, 8:00 am – 5:00 pm Monday through Friday, excluding holidays. Chat support is available 6:00 am – 6:00 pm Pacific Time Monday through Friday for firewall customers in North America.

8:00 am - 5:00 pm local time is defined as follows:

  • In North America: 8:00 am - 5:00 pm local time in the region where the product is registered
  • In Latin America: 8:00 am - 5:00 pm local time in the country where the product is registered
  • In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1 in the country where the product is registered
  • In Asia Pacific: 8:00 am - 5:00 pm local time in the country where the product is registered
  • In Japan: 5:00 pm - 2:00 am UTC/GMT

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  • Dell SonicWALL SRA 1600 Dynamic Support 24x7 For Up To 25 User (2 Yr)

    Dell SonicWALL SRA 1600 Dynamic Support 24x7 For Up To 25 User (2 Yr) Learn More
    Excl. Tax: AU $646.00 Incl. Tax: AU $710.60


    SKU: 01-SSC-7142

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ500 Series 5Yr

    Dynamic Support 24X7 For TZ500 Series 5Yr Learn More
    Excl. Tax: AU $1,762.00 Incl. Tax: AU $1,938.20


    SKU: 01-SSC-0480

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ500 Series 4Yr

    Dynamic Support 24X7 For TZ500 Series 4Yr Learn More
    Excl. Tax: AU $1,411.00 Incl. Tax: AU $1,552.10


    SKU: 01-SSC-0479

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ500 Series 3Yr

    Dynamic Support 24X7 For TZ500 Series 3Yr Learn More
    Excl. Tax: AU $1,059.00 Incl. Tax: AU $1,164.90


    SKU: 01-SSC-0478

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ500 Series 2Yr

    Dynamic Support 24X7 For TZ500 Series 2Yr Learn More
    Excl. Tax: AU $750.00 Incl. Tax: AU $825.00


    SKU: 01-SSC-0477

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ500 Series 1Yr

    Dynamic Support 24X7 For TZ500 Series 1Yr Learn More
    Excl. Tax: AU $441.00 Incl. Tax: AU $485.10


    SKU: 01-SSC-0476

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ600 Series 5Yr

    Dynamic Support 24X7 For TZ600 Series 5Yr Learn More
    Excl. Tax: AU $2,330.00 Incl. Tax: AU $2,563.00


    SKU: 01-SSC-0250

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ600 Series 4Yr

    Dynamic Support 24X7 For TZ600 Series 4Yr Learn More
    Excl. Tax: AU $1,865.00 Incl. Tax: AU $2,051.50


    SKU: 01-SSC-0249

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ600 Series 3Yr

    Dynamic Support 24X7 For TZ600 Series 3Yr Learn More
    Excl. Tax: AU $1,399.00 Incl. Tax: AU $1,538.90


    SKU: 01-SSC-0248

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

  • 24X7 Support For TZ600 Series 2Yr

    Dynamic Support 24X7 For TZ600 Series 2Yr Learn More
    Excl. Tax: AU $990.00 Incl. Tax: AU $1,089.00


    SKU: 01-SSC-0247

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 28/09/2020

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