Dynamic Support

Dell SonicWALL Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year-round 24x7, depending on your needs.

Available in one-, two- and three-year agreements, Dell SonicWALL Dynamic Support services include:

  • Chat/email/web/telephone support. For technical assistance
  • Software/firmware updates. For all software and firmware updates and upgrades
  • Hardware replacement. Advanced exchange for replacement of defective hardware
  • Support tools. Access to Dell SonicWALL's electronic support tools

Dynamic Support 24x7 provides technical assistance 24/365, while Dynamic Support 8x5 provides technical assistance during local business hours, 8:00 am – 5:00 pm Monday through Friday, excluding holidays. Chat support is available 6:00 am – 6:00 pm Pacific Time Monday through Friday for firewall customers in North America.

8:00 am - 5:00 pm local time is defined as follows:

  • In North America: 8:00 am - 5:00 pm local time in the region where the product is registered
  • In Latin America: 8:00 am - 5:00 pm local time in the country where the product is registered
  • In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1 in the country where the product is registered
  • In Asia Pacific: 8:00 am - 5:00 pm local time in the country where the product is registered
  • In Japan: 5:00 pm - 2:00 am UTC/GMT

5 Item(s)

per page

  • 24X7 Support For Sonicpoint Ace/Aci/N2 1Yr

    SonicWALL Support For Sonicpoint Ace/Aci/N2 (1 Year) Learn More
    Excl. Tax: AU $76.00 Incl. Tax: AU $83.60


    SKU: 01-SSC-3987

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 13/08/2020

  • 24X7 Support For Sonicpoint Ace/Aci/N2 2Yr

    SonicWALL Support For Sonicpoint Ace/Aci/N2 (2 Years) Learn More
    Excl. Tax: AU $129.00 Incl. Tax: AU $141.90


    SKU: 01-SSC-3988

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 13/08/2020

  • 24X7 Support For Sonicpoint Ace/Aci/N2 3Yr

    SonicWALL Support For Sonicpoint Ace/Aci/N2 (3 Years) Learn More
    Excl. Tax: AU $183.00 Incl. Tax: AU $201.30


    SKU: 01-SSC-3989

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 13/08/2020

  • 24X7 Support For Sonicpoint Ace/Aci/N2 4Yr

    SonicWALL Support For Sonicpoint Ace/Aci/N2 (4 Years) Learn More
    Excl. Tax: AU $240.00 Incl. Tax: AU $264.00


    SKU: 01-SSC-8562

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 13/08/2020

  • 24X7 Support For Sonicpoint Ace/Aci/N2 5Yr

    SonicWALL Support For Sonicpoint Ace/Aci/N2 (5 Years) Learn More
    Excl. Tax: AU $302.00 Incl. Tax: AU $332.20


    SKU: 01-SSC-8563

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 13/08/2020

5 Item(s)

per page