Virtual Assist

Technical support by phone, email, chat and pre-installed remote support clients can be cumbersome, time consuming and frustrating. SonicWALL™ Secure Virtual Assist makes it easy for employees to get the support they need by enabling technicians to assume control of customers Windows®, Mac OS® and Linux® devices remotely.

Easily installed via a web browser, Secure Virtual Assist allows technicians to chat, transfer files, access and reboot a customer’s computer remotely to diagnose and fix problems. Session recording enables administrators to capture troubleshooting steps that can be distributed to others facing the same issue. It seamlessly integrates into the existing network and authentication infrastructure and doesn’t require setting complex policies on primary firewall or gateway devices.

3 Item(s)

per page

  • SonicWall Virtual Assist Up To 1 Concurrent Technician

    SonicWALL Virtual Assist Up To 1 Concurrent Technician Learn More
    Excl. Tax: AU $762.00 Incl. Tax: AU $838.20


    SKU: 01-SSC-5967

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 26/09/2020

  • SonicWall Virtual Assist Up To 5 Concurrent Technicians

    SonicWALL Virtual Assist Up To 5 Concurrent Technicians Learn More
    Excl. Tax: AU $3,071.00 Incl. Tax: AU $3,378.10


    SKU: 01-SSC-5974

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 26/09/2020

  • SonicWall Virtual Assist Up To 10 Concurrent Technicians

    SonicWALL Virtual Assist Up To 10 Concurrent Technicians Learn More
    Excl. Tax: AU $4,611.00 Incl. Tax: AU $5,072.10


    SKU: 01-SSC-5971

    Stock: Usually Next Day

    If product is a license, these are always in stock and generally emailed within 48 hours

    Stock Checked: 26/09/2020

3 Item(s)

per page